We're here to help

Contact & visit us

Questions about tokens, appointments, or your account? Call, write, or drop by โ€” here's everything you need to reach us.

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Call us

+91 98442 23919

Monโ€“Fri 9 AM โ€“ 4 PM ยท Sat 9 AM โ€“ 1 PM

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Email us

hello@cityfirstbank.example

We reply within one working day.

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Visit us

Main Branch, 1 Bank Street

Near the City Market, 2 min from the bus stop.

Opening hours

When we're open

DayHoursToken service
Monday โ€“ Friday9:00 AM โ€“ 4:00 PMAll counters
Saturday9:00 AM โ€“ 1:00 PMCash & bills only
SundayClosedโ€”

Bank Hours: Mondayโ€“Friday, 9:00 AMโ€“4:00 PM ยท Saturday, 9:00 AMโ€“1:00 PM ยท Sunday closed. The token kiosk opens 15 minutes before the counters.

Getting here

How to reach us

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By bus

Get off at "Bank Street" stop โ€” routes 12, 24, and 41. The branch is a 2-minute walk.

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By auto / cab

Ask for "CityFirst Bank, 1 Bank Street near City Market". Drop-off right at the entrance.

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By car

Free customer parking behind the branch. Entry from Market Lane.

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On foot

From City Market, walk east along Bank Street for about 150 m โ€” we're on the left.

Our branches

Pick the branch that suits you

All branches run the same token system. When you visit, you can take a token at any branch.

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Main Branch

1 Bank Street, near the City Market

๐Ÿ•˜ Monโ€“Fri 9 AM โ€“ 4 PM ยท Sat 9 AM โ€“ 1 PM

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Anna Nagar Branch

2nd Avenue, Anna Nagar (near the roundabout)

๐Ÿ•˜ Monโ€“Fri 9 AM โ€“ 4 PM ยท Sat 9 AM โ€“ 1 PM

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Marina Branch

12 Beach Road, opposite Marina sands

๐Ÿ•˜ Monโ€“Fri 9 AM โ€“ 4 PM ยท Sat 9 AM โ€“ 1 PM

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Velachery Branch

100 Feet Road, Velachery (near the lake)

๐Ÿ•˜ Monโ€“Fri 9 AM โ€“ 4 PM ยท Sat 9 AM โ€“ 1 PM

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Airport Branch

Terminal Road, 5 min from the arrivals gate

๐Ÿ•˜ Monโ€“Fri 8 AM โ€“ 6 PM ยท Sat 9 AM โ€“ 1 PM

FAQ

Common questions

Do I need to book an appointment to visit?

No โ€” walk-ins are always welcome. You take a token at the kiosk and wait your turn. Booking ahead just moves you to the front of the line when you arrive.

What if I miss my token number being called?

Don't worry. Go to the service desk with your token and they will re-queue you. You'll be called again as soon as a counter is free.

Is the token system free?

Yes, tokens are completely free โ€” every customer gets one at the kiosk, no payment needed.

Can I cancel or change my appointment?

Yes. Just fill the form again with your new details, or call us at +91 98442 23919.

How early should I arrive for my appointment?

Five minutes before your slot is plenty. We hold your place for 30 minutes past the start of your slot, then walk-ins take priority.