Our services

Everything you can do at CityFirst Bank

Six services, each with its own token line and counter. Pick what you need, see what documents to bring β€” and book ahead from home if you're in a hurry.

πŸ’΅ C-

Cash Deposit / Withdrawal

Deposit or withdraw cash quickly at the teller counter. Perfect for everyday banking β€” this is the fastest line in the branch.

  • Your ID card
  • The cash you want to deposit

Counter 1 Β· Token C- Β· ~4 min average

Book this service β†’
🏦 A-

Account Opening / Updates

Open a savings or current account, or update your name, address, and contact details with our account officers.

  • ID proof & address proof
  • 2 passport-size photos
  • Minimum opening deposit

Counter 2 Β· Token A- Β· ~7 min average

Book this service β†’
πŸ“‹ L-

Loans & Credit Cards

Talk to a specialist about personal loans, home loans, education loans, and credit cards with flexible EMI options.

  • ID proof
  • Income proof (salary slips / bank statements)
  • Existing loan papers (if any)

Counter 3 Β· Token L- Β· ~10 min average

Book this service β†’
🧾 B-

Bill Payments & Transfers

Pay electricity, water, and phone bills, or transfer money between accounts β€” done at the counter in minutes.

  • Your account number
  • Bill copy or reference number

Counter 4 Β· Token B- Β· ~3 min average

Book this service β†’
🌍 F-

Foreign Exchange

Buy or sell foreign currency at the current exchange rate, with same-day availability for major currencies.

  • ID proof
  • Passport (for amounts above the daily limit)

Counter 5 Β· Token F- Β· ~8 min average

Book this service β†’
🎧 E-

Complaints & Enquiries

Need help with a transaction, a lost card, or a general question? Our support desk will sort it out.

  • Any receipts or passbook
  • Documents related to your enquiry

Counter 6 Β· Token E- Β· ~5 min average

Book this service β†’

Skip the line entirely

Why book an appointment?

🏠

Book from home

Fill in a 30-second form before you leave. No queue, no waiting at the kiosk.

πŸ”’

Get a reference number

Your booking gives you a reference number to show at the counter on arrival.

⚑

Priority at the counter

Appointment holders are served ahead of walk-ins, so your visit takes minutes.