See your place from your seat
Customers watch one screen instead of crowding the counter to check who's next.
Inside the branch
This is the big screen customers watch from the waiting area. It shows which token number is being served at every counter. Below is an example of one busy morning.
| Service | Now Serving | Waiting | Counter |
|---|---|---|---|
| Cash Deposit | C-014 | 3 | 1 |
| Accounts | A-008 | 2 | 2 |
| Loans | L-005 | 4 | 3 |
| Bill Payments | B-011 | 1 | 4 |
| Foreign Exchange | F-006 | 2 | 5 |
| Enquiries | E-004 | 3 | 6 |
Token numbers shown are example values. In a real branch, this screen updates every time a counter calls the next customer.
Why this matters
Customers watch one screen instead of crowding the counter to check who's next.
In a real branch, a voice announces each number along with the display.
Tokens are called strictly in order, so nobody can jump the line.