Long waiting times
Busy mornings can mean 30–60 minutes on your feet, just to reach the counter.
👋 Welcome to CityFirst Bank
Take a token. Take a seat. We'll call you when it's your turn.
We use a simple token-based system. Pick your service, grab a token, take a seat — and we call you to the counter when it's your turn. No more standing around.
Bank Hours: Monday–Friday, 9:00 AM – 4:00 PM · Saturday, 9:00 AM – 1:00 PM
Now serving
6 banking services · 3 simple steps · ~4 min average wait · 100% token-based service
Your guide
Find your service below and go straight to its counter — or book your visit at the branch that suits you.
Select the service you need and visit the appropriate counter.
The problem
Busy mornings can mean 30–60 minutes on your feet, just to reach the counter.
There's no seating, no shade, and no way to know how much longer you'll wait.
People push ahead, customers get served out of turn, and nobody knows who's next.
The solution
Three easy steps replace the chaos of the queue.
At the kiosk, choose the service you need and collect your token with a unique number.
Relax in the waiting area. The display and our voice announcements keep you updated.
When your number appears, head to the counter. Fair, fast, and first-come-first-served.
Our services
Each service has its own token line and counter, so everyone is served in order. See full details on the Services page.
Deposit or withdraw cash quickly at the teller counter.
Open a new account or update your details with our officers.
Talk to a specialist about loans, credit cards, and financing.
Pay utility bills or transfer money between accounts.
Buy or sell foreign currency at the current exchange rate.
Need help? Raise a complaint or ask us anything.
Reserve your slot online and walk straight to your counter when you arrive.